| Error Code | Appliance | Meaning | Safe first steps | Technician required | Related help |
|---|---|---|---|---|---|
| HIGH TEMP | Refrigerator | 5 Series built-in refrigerator/freezer high-temperature alarm; the refrigerator or freezer temperature has been too high for two hours. | Press ALARM OFF to mute the audible alarm. Verify that doors are fully closed, controls are set correctly, and recent loading or power interruption is not preventing recovery. | Yes — if the temperature does not recover or the alarm returns after safe checks. | |
| oPn | Refrigerator | 5 Series built-in temperature sensor alarm; the electronic control senses a temperature-sensor problem and the display shows oPn. | Press ALARM OFF to mute the alarm. Do not remove panels or test wiring. Confirm the display returns to a normal temperature reading. | Yes — if the display does not return to temperature, Viking says to contact an authorized technician immediately. | |
| Shr | Refrigerator | 5 Series built-in temperature sensor alarm; the electronic control senses a temperature-sensor problem and the display shows Shr. | Press ALARM OFF to mute the alarm. Do not remove panels or test wiring. Confirm the display returns to a normal temperature reading. | Yes — if the display does not return to temperature, Viking says to contact an authorized technician immediately. | |
| PROBE ERROR | Wall Ovens | Incorrect model number has been installed / configured in the control. | Power-cycle once at the breaker. If the message remains, do not continue troubleshooting beyond normal reset. | Yes — call Viking dealer or authorized service if the message remains. | |
| LATCH ERROR | Wall Ovens | Oven RTD temperature sensor is open or shorted. | Power-cycle once at the breaker and retest. Do not disassemble the unit. | Yes — authorized service is required if the message returns. | |
| PROBE ERROR | Wall Ovens | Meat probe circuit is open or shorted, or the probe is not properly connected. | If using the meat probe, reseat or unplug/reinsert it correctly, then press OFF/CLEAR and retest. | Yes — if the message stays on or returns after verifying the probe connection. | |
| E:01 | Dishwasher | Machine has taken in too much water or a leakage condition is detected. | Turn the dishwasher off. If leakage is suspected, shut off the water supply and do not continue operation. After conditions normalize, see whether the message clears. | Yes — if E:01 does not disappear, the manual indicates a permanent fault and authorized service should be contacted. | |
| HIGH TEMP | Refrigerator | 5 Series built-in refrigerator/freezer high-temperature alarm; the refrigerator or freezer temperature has been too high for two hours. | Press ALARM OFF to mute the audible alarm. Verify that doors are fully closed, controls are set correctly, and recent loading or power interruption is not preventing recovery. | Yes — if the temperature does not recover or the alarm returns after safe checks. | |
| oPn | Refrigerator | 5 Series built-in temperature sensor alarm; the electronic control senses a temperature-sensor problem and the display shows oPn. | Press ALARM OFF to mute the alarm. Do not remove panels or test wiring. Confirm the display returns to a normal temperature reading. | Yes — if the display does not return to temperature, Viking says to contact an authorized technician immediately. | |
| Shr | Refrigerator | 5 Series built-in temperature sensor alarm; the electronic control senses a temperature-sensor problem and the display shows Shr. | Press ALARM OFF to mute the alarm. Do not remove panels or test wiring. Confirm the display returns to a normal temperature reading. | Yes — if the display does not return to temperature, Viking says to contact an authorized technician immediately. | |
| LATCH ERROR | Wall Ovens | Control cannot lock or unlock the door latch mechanism. | Do not force the door. Power-cycle once at the breaker and retest. | Yes — authorized service is required if the message returns. | |
| PROBE ERROR | Wall Ovens | Meat probe circuit is open or shorted, or the probe is not properly connected. | If using the meat probe, reseat or unplug/reinsert it correctly, then press OFF/CLEAR and retest. | Yes — if the message stays on or returns after verifying the probe connection. | |
| E:01 | Dishwasher | Machine has taken in too much water or a leakage condition is detected. | Turn the dishwasher off. If leakage is suspected, shut off the water supply and do not continue operation. After conditions normalize, see whether the message clears. | Yes — if E:01 does not disappear, the manual indicates a permanent fault and authorized service should be contacted. | |
| HIGH TEMP | Refrigerator | 5 Series built-in refrigerator/freezer high-temperature alarm; the refrigerator or freezer temperature has been too high for two hours. | Press ALARM OFF to mute the audible alarm. Verify that doors are fully closed, controls are set correctly, and recent loading or power interruption is not preventing recovery. | Yes — if the temperature does not recover or the alarm returns after safe checks. | |
| oPn | Refrigerator | 5 Series built-in temperature sensor alarm; the electronic control senses a temperature-sensor problem and the display shows oPn. | Press ALARM OFF to mute the alarm. Do not remove panels or test wiring. Confirm the display returns to a normal temperature reading. | Yes — if the display does not return to temperature, Viking says to contact an authorized technician immediately. | |
| Shr | Refrigerator | 5 Series built-in temperature sensor alarm; the electronic control senses a temperature-sensor problem and the display shows Shr. | Press ALARM OFF to mute the alarm. Do not remove panels or test wiring. Confirm the display returns to a normal temperature reading. | Yes — if the display does not return to temperature, Viking says to contact an authorized technician immediately. | |
| LATCH ERROR | Wall Ovens | Control cannot lock or unlock the door latch mechanism. | Do not force the door. Power-cycle once at the breaker and retest. | Yes — authorized service is required if the message returns. | |
| PROBE ERROR | Wall Ovens | Meat probe circuit is open or shorted, or the probe is not properly connected. | If using the meat probe, reseat or unplug/reinsert it correctly, then press OFF/CLEAR and retest. | Yes — if the message stays on or returns after verifying the probe connection. | |
| E:01 | Dishwasher | Machine has taken in too much water or a leakage condition is detected. | Turn the dishwasher off. If leakage is suspected, shut off the water supply and do not continue operation. After conditions normalize, see whether the message clears. | Yes — if E:01 does not disappear, the manual indicates a permanent fault and authorized service should be contacted. |
Viking Error Codes That Affect Serious Kitchen Performance
A Viking error code matters when cooking accuracy, keypad response, dishwasher protection, or refrigeration stability starts to fail. This Framingham guide helps homeowners understand what the warning may reveal and when I-Fix Appliance Repair should inspect the appliance.
